Responsible Gaming at 7SPIN: Tools, Limits and Support
Gambling should stay entertainment. 7SPIN gives every player the tools to keep it that way, and the age rules and support lines are here in plain sight.
Tools in your account
You do not need to contact support to protect yourself. Every tool below is available from your account dashboard and can be set or changed at any time:
- Deposit limits: cap what you can add daily, weekly or monthly.
- Loss limits, set a ceiling on net losses over a chosen period.
- Reality checks, periodic on-screen reminders of how long you have been playing.
- Self-exclusion, lock your account for a fixed cooling-off period when you need a break.
The rules that protect you
- You must be 21 or older to hold an account: the Philippine legal minimum, enforced at KYC.
- Accounts and payout wallets must be in your own name; this keeps your funds and identity tied together.
- One-time KYC verification confirms your age and identity before a first withdrawal.
Signs it may be time to pause
- You are betting more than you planned, or chasing losses to get even.
- You are borrowing money or using funds meant for bills to play.
- Play is affecting your sleep, mood, work or relationships.
- You feel you cannot stop even when you want to.
Where to get help
If any of the above sounds familiar, use self-exclusion first to create space, then reach out. Support is free and confidential:
- National Center for Mental Health (NCMH) crisis hotline: 1553: free, confidential, available in the Philippines.
- 7SPIN live chat can apply a cooling-off period or self-exclusion to your account on request.
- Talk to someone you trust, problem gambling is easier to face with support than alone.
Frequently Asked Questions
How do I take a break from 7SPIN?
Use self-exclusion in your account dashboard to lock your account for a chosen period, or ask live chat to apply it for you. During self-exclusion you cannot deposit or play.
Can I limit how much I deposit?
Yes. Set daily, weekly or monthly deposit limits, and loss limits, from your account dashboard at any time. Lowering a limit takes effect immediately.
Where can I get confidential help?
Call the NCMH crisis hotline at 1553, it is free and confidential and available in the Philippines. You can also ask 7SPIN support to apply a cooling-off period.